wanted to get an oil change before sending my car back to CA. i'm on every mailing list of every dealer i've ever gotten an oil changes with -- so i snapped up the $9.95 coupon that prestige offered me.
minor strangeness in calling "who is this? what do you want? oh, um, you can just bring it in." and then showing up, "what do you want? who's your service manager? what? the oil service guy is on break? oh, um, just sit in the waiting room."
but 40 minutes later, i'm set to go.
just like last time, reality is different from what's on paper. even though my receipt says $30, i'm charged $11.
no up-sells. no "recommendations." i'm happy.
2010-12-17
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