December 16, 2009
Sylvia Campbell
CEO
Southern Nevada Better Business Bureau
6040 S. Jones Blvd.
Las Vegas NV 89118
Dear Ms. Campbell,
RE: POSSIBLE COMPLAINT AGAINST CHAPMAN CHRYSLER JEEP
I’ve had a series of inspections done on my car at Chapman Chrysler Jeep on 930 Auto Show Drive in Henderson {ed: here, here and here}. As you will see in the enclosed letter I have sent to Mr. Marchionne, I have reason to believe that I am getting exaggerated claims on the state of repair of my vehicle.
To be very clear and absolutely fair, I am not 100% certain that Chapman’s reports are in error. I just have very good reasons to believe they are.
I’m not familiar with what constitutes a “complaint” with the Better Business Bureau. If my grievance qualifies, please consider this a formal lodging to that end. If not, please accept my apologies for disruption of the BBB routine.
Sincerely,
b1
Enclosures: 2
cc: Sergio Marchionne, CEO, Chrysler Group LLC
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