it was a non-topic for him. "i don't think anybody's gonna read it."
but i think he's wrong. i could go on and on about this, but having worked in large corporations (some with the grumbler, in fact), i know that a letter that comes out of the office of the president will get attention ... and very little gets sent certified mail these days ... i think it'll get a response ...
... but i've been wrong before.
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